The broker will look after your insurance portfolio and manage the best overall package for your situation, either business or lifestyle. Brokers know the process in the event of a claim and manage to ensure that no time is lost in processing the claim. Don’t hesitate to ask the question of an independent valuation as it will provide clarity to the claim. Be aware that high storage costs can often build up when settlement is delayed, which you will be required to pay if you are the 3rd party.